We’re comparing Flex Pro Meals vs Factor as part of our search to find the best meal delivery services on the market. We’re sharing all the nitty gritty details on shipping, taste, meal variety, and the customer experience as a whole so you can get right to the good part and start eating delicious meals in the comfort of your own home!
Let’s see how these two meal delivery services measure up in a detailed, unbiased, head-to-head battle.
Flex Pro Meals
FlexPro Meals is a meal delivery service that has seen some controversy over the years due to inconsistent customer experiences, but a change of ownership recently has put the company on a much more positive track.
The express meal delivery service is subscription-based, but there’s no commitment, so you’re always in control.
Meals are prepared fresh and then flash-frozen before being shipped out. One unique feature of FlexPro Meals is the option for overnight express shipping. What’s even more unique? They ship to all 50 states!
For customers residing in Hawaii and Alaska, this is a nice change from most companies delivering only to the contiguous 48 states.
Factor
Factor has a reputation for being one of the best meal delivery services on the market, and that’s not a reputation that’s easy to achieve. Customers love that the menu is designed by dietitians and gourmet meals are crafted by chefs, then shipped right to your door. The meals are never frozen and arrive at peak freshness, good for a week in the fridge.
This is a meal delivery service with flexible subscription plans to accommodate a wide range of dietary needs, health goals, and food preferences. The addition of optional online nutrition coaching makes it feel like so much more than just another meal delivery service, which is one of the many reasons Factor has seen so much success in recent years.
Flex Pro Meals
Pros
- 35+ gourmet meals to choose from
- Express delivery options
- No commitment subscription
- Variety of healthy meals, including recipes that are gluten-free, dairy-free, pork-free, low-carb, and keto
- Delivery is available to all 50 states
- Choose regular or large portion sizes
- Meal Prep Box option allows you to order protein, veggies, and carbs by the pound
Cons
- Meals arrive frozen, not fresh
- Shipping is not free
- Minimal information available on ingredient sourcing
- The menu is updated monthly, not weekly
Factor
Pros
- Various meal plans, including keto/low-carb, calorie smart, protein plus, flexitarian, vegan, and vegetarian
- Free shipping for all meal plans
- Flexible subscription
- Rotating weekly menu with 30+ unique items to choose from
- Dietitian-designed, chef-crafted meals
- Meals are fresh, never frozen
- Online nutrition coaching
- 100% gluten-free meals and cooking facilities
Cons
- Meals are pricey, starting at $10.99 per serving
- No delivery to Hawaii or Alaska
- Meals are notably high in fat and sodium content
- Only one portion size is available for all meals
Ingredients
Flex Pro Meals
- Non-GMO
grass Organic- Grass Fed
- Wild-Caught
Factor 75
check close
The best meal delivery services are transparent about where their ingredients come from. After all, you deserve to know exactly what you’re putting in your body! Sustainable food sourcing from local farms is ideal for the environment and food quality, but some customers care more about this than others.
Unfortunately, neither of these meal delivery services offers much info on where their ingredients come from. They both have vague statements about sourcing sustainable, local ingredients, but the details end there.
There’s no list of suppliers/farmers or a detailed explanation of what “sustainable sourcing” really means.
Ingredients Winner
Honestly, neither of these companies can be praised for their ingredients because they don’t provide enough information to their customers on the topic. Neither meal delivery service uses organic ingredients either, so if that’s something you want, you’ll have to explore other companies.
With little information to go off of, we’re left to judge the ingredients based on their quality and consistency in the fully prepared meals.
Flex Pro Meals has had a lot of mixed reviews, and a lot of the not-so-positive feedback notes ingredients that don’t seem as fresh or high-quality as they should be. Factor has consistently good ingredients across the board, even if we don’t know who supplies them.
Taste & Sample Meals
Flex Pro Meals
- Quesadilla Birria
- Prime Rib
- Farm to Table Veg
Factor 75
- Sweet Potato Grits & Sage Chicken
- Ground Pork Chili & Cheddar Mac
- Shredded Chicken Taco Bowl
Meal delivery services are great in theory, but there’s no point if you don’t like the taste of the food. If you don’t like how the food tastes, the meals will just sit in your fridge or freezer and ultimately go to waste while you turn to food that you enjoy more.
That’s why this might just be the most important category of them all! Everyone has their own preferences when it comes to how food tastes, but it’s not hard to determine if a meal delivery service has bad-tasting food in general.
Factor meals are widely loved by customers, but some areas could be improved. Primarily the veggies. The veggies often feel like an under-seasoned afterthought to the main part of the meal. They aren’t bad, but they just aren’t that great either. Besides the veggies, the food is perfectly cooked, well-seasoned, and satisfying enough not to feel like you’re missing out at mealtime.
FlexPro Meals are pretty tasty, but the flavors feel repetitive and uninspired a lot of the time. When you pair that with a menu that’s only updated once a month, it can feel impossible to be consistently excited to eat your meals from FlexPro. It tastes a lot less like you’re eating a gourmet dish and a lot more like you’re eating reheated “healthy” food that’s made with relatively safe, predictable flavor profiles.
Taste Winner
While neither of these companies has bad-tasting food, it’s not a secret that one is leaps and bounds ahead of the other in this category. Factor does a better job of creating a diverse menu that’s exciting for your taste buds, and the quality is more consistent, so you know every meal you heat up will taste great when you start eating.
FlexPro Meals has a lot of potential, but there’s something lacking that leaves the meals feeling lackluster more often than not.
Pricing
Flex Pro Meals
MEALS PER BOX | PRICE PER SERVING REGULAR | PRICE PER SERVING LARGE |
7 | $10.99 | $13.49 |
10 | $9.90 | $12.55 |
15 | $9.53 | $11.53 |
18 | $9.06 | $11.06 |
21 | $8.50 | $10.55 |
Factor 75
MEALS PER WEEK | PRICE PER SERVING |
6 | $12.49 |
8 | $11.49 |
10 | $10.99 |
12 | $10.49 |
14 | $9.99 |
18 | $9.99 |
Meal delivery services range drastically in terms of cost. Everyone has a different idea of affordability, so what’s reasonable for one person’s budget could be way too expensive for someone else. Cost certainly shouldn’t be the only factor that determines which meal delivery service you order from, but it’s something that does play a big role in making the choice.
Factor is quite pricey compared to other meal delivery services, with meals starting at $10.99 per serving and going up to $13.49, depending on how many meals per week you order. The more meals per week, the lower the price, but it never goes below $10.99 per serving. Factor does have free shipping for all meal plans, though!
Flex Pro Meals range from $8.50 per serving to $10.99 with a similar structure where the price is lower the more meals you order per week.
Flex Pro Meals doesn’t currently offer free shipping, but most zipcodes have a shipping cost right around $5, so the total order cost with FlexPro Meals will still be cheaper than Factor.
Pricing Winner
FlexPro Meals is the more affordable option by a noticeable margin, so if you’re working with a tight budget, this meal delivery service can still be within reach. While we love Factor, the reality is that the price point is simply too high for many people to afford on a regular basis.
Packaging & Recycling
Flex Pro Meals
Factor
Factor and FlexPro Meals use similar packaging methods. Both companies ship in recyclable boxes with gel ice packs and insulated liners to keep food cool until you unpack it.
The actual meal packaging is pretty similar, too, but there’s one key difference. Factor ships fresh meals, while FlexPro Meals are flash-frozen. Factor meals should be eaten within 7 days of delivery, but FlexPro Meals can be stored in the freezer for up to 6 weeks.
Packaging Winner
Factor has slightly better packaging because they’re more generous with ice packs and insulation, so they win again in this category. Everything is easily recyclable, too, so you can minimize the trash coming from your kitchen.
There are some not-so-great meals from FlexPro customers who received meals partially thawed already, and refreezing them can affect the taste and texture of the ingredients.
Customer Service
Flex Pro Meals
play_circle Skip a Weekpause_circle Pausestop_circle Cancel
Factor 75
FlexPro Meals and Factor make it easy to get in contact with their respective customer service teams via online chat, email, or phone. Both companies have quick response times with helpful staff, but Factor is more consistent across the board, according to customer reviews.
Customer Service Winner
The main reason we think Factor beats FlexPro Meals in the customer service department is that you don’t need to contact the customer service team as often to begin with!
Factor has fewer issues with their orders, and many of your questions/concerns can be addressed via your online Factor account without ever talking to someone.
FlexPro complicates certain things, like the cancellation process, requiring customers to contact the customer service team for assistance, versus using online self-service tools.
Winner
Factor
It’s obvious that Factor offers a better customer experience, from the website to the taste of the food and customer service. Factor does a fantastic job of listening to their customers and making changes to make their meal delivery service even better, which is refreshing to see!
FlexPro Meals definitely isn’t the worst meal delivery service you could try, but aside from affordable prices, they don’t stand out as one of the best either.